Privacy Policy

Effective: November 10, 2026

This Privacy Policy explains how FixNet Network Solutions LLC (“FixNet,” “we,” “us,” or “our”) handles information submitted through fixnetsolutions.com when you request service or contact us.

Information we collect

When you submit a service request, we may collect the information you provide, including your name, company name, phone number, email address, service address or ZIP code, requested service, preferred date, details about the issue, and whether the request is an emergency.

How we use information

We use submitted information to review and respond to service requests, communicate with you, coordinate service, provide estimates or next-step information, and maintain records related to customer inquiries and service.

Form processing

Website service-request forms are processed through Netlify’s form-handling infrastructure. Information submitted through the form may therefore be processed and stored by Netlify on our behalf.

Sharing

We do not sell personal information submitted through this website. We may share information with service providers or personnel when reasonably necessary to operate the website, respond to your request, coordinate service, comply with law, or protect our rights.

Data retention and security

We retain inquiry information for as long as reasonably necessary for the purposes described above and use reasonable measures to protect it. No internet transmission or storage system can be guaranteed to be completely secure.

Your choices

You may contact us to ask about personal information you submitted through the website or to request correction or deletion, subject to applicable legal and business record requirements.

Updates

We may update this policy as our website or practices change. The effective date above identifies the current version.